THE HEARTWORK METHOD™
The foundation of our work
The HeartWork Method™ is our signature relational methodology, an integrative, values-based approach that transforms how individuals, teams, and organizations lead, communicate, and evolve. It blends insights from social work, behavioral psychology, organizational development, business strategy, and neuroscience, particularly the social engagement stress response.
All our programs are grounded in a proprietary system, built around the Four C’s of relational capacity—Courage, Compassion, Cultural Humility, and Connection—demonstrated in our HeartWork Pyramid™, our developmental model. At the core of the model, we have built two diagnostic tools—The HeartWork Relational Matrix™ and The HeartWork Inner Lens Matrix™—designed to assess and strengthen the human dynamics that shape inclusive cultures, emotional and relational intelligence, and the high-trust environments needed for meaningful workplace relationships that lead to organizational growth.
HEARTWORK PYRAMID™
At the heart of the method is the belief that sustainable change starts with human connection.
Our Four C’s are not just values, they’re relational capacities. By embedding them into daily interactions, we lay the groundwork for growth, connection, and a thriving workplace culture.
The HeartWork Pyramid™ strengthens these four key relational capacities:
Courage – Taking emotionally intelligent risks, leaning into discomfort, and showing up with authenticity.
Cultural Humility – Navigating differences with curiosity, awareness, and accountability.
Compassion – Meeting ourselves and others with empathy and care—especially in moments of stress or conflict.
Connection – Building trust through presence, vulnerability, and relational responsibility.
The HeartWork Relational Matrix™
This diagnostic tool maps the interplay of Courage and Connection across your team or organization. It reveals how relational capacity currently shows up, and where growth is needed, to cultivate inclusive, emotionally intelligent, and high-trust cultures.
→ Curious where your team stands?
Use the Matrix to assess your current relational culture and explore a path toward the ultimate quadrant: a workplace grounded in Brave Belonging.
The HeartWork Inner Lens Matrix™
This diagnostic tool explores how Compassion and Cultural Humility shape the internal mindsets that influence workplace behavior. It reveals how individuals engage across differences and highlights what inner capacities need to grow to support a more inclusive, culturally responsive team.
→ Curious how your team’s mindset shows up in action?
Use the Matrix to uncover internal drivers of behavior and chart a path toward the ultimate quadrant: a workplace grounded in Empathic Allyship.